Shipping Policy
Domestic Shipping
- Urja offers FREE Shipping and COD across India for all orders.
- Orders within India are usually delivered within 2-5 business days. Pre paid orders 1-3 days for delivery, while orders paid by cash on delivery take 2-5 days for delivery.
- We use only professional courier services like Blue Dart, FedEx, etc., All orders are provided with tracking information on Whatsapp and email.
For any information on existing orders, you can email at orders@urjabyzariin.com or call at +91 93115 41913.
We assure to get back to you within 24 business hours.
| MON – FRI | 10:00 AM – 6:30 PM IST SAT 10:00 AM – 2:30 PM
International Shipping
- There is a flat USD 15 charges on all orders.
- On orders above $250 there is FREE Shipping.
- International orders are usually delivered within 7 business days. Saturdays, Sundays, and national holidays in India are not set as business days for standard deliveries.
- International shipments are not eligible for returns or exchange
Customs and import duties:
Duties and taxes for international orders are not included as part of product or shipping charges. You will need to pay the applicable duties and taxes directly to the shipping agency (DHL, FedEx etc.) at the time of your order delivery after you receive an invoice from the shipping agent. In case of non-payment of duties and taxes to receive the shipment, Urja will not be able to entertain a request for refund.